Service and Usage Agreement

Terms of Service and Use

Article 1: Subject and Parties

1.1. This agreement is concluded electronically between Sosyohost Bilişim ve Teknoloji Hizmetleri Limited Şirketi (Mersis No: 0775096963300001, Trade Registry No: 1035409, hereinafter referred to as "Sosyohost") and all natural and legal persons who benefit from the services offered by Sosyohost (hereinafter referred to as "Customer").

1.2. The Customer declares that they have read, understood, and accepted all articles of this agreement when they purchase or use the services.

Article 2: Scope of Services

Sosyohost undertakes to provide the following services under this agreement:

• Web Hosting and Virtual Server Services

• Domain Name Registration and Management Services

• Ready-made and Custom Web Software Solutions

• SMS Sending Services (including Branded SMS)

• Digital Marketing and Consulting Services

Article 3: Pricing and Payment Terms

3.1. Service prices are determined according to the tariffs specified on the Sosyohost website and do not include VAT. Pricing may vary based on server resources, disk space, traffic, and service duration.

3.2. The Customer is obligated to pay the fee for the purchased service in advance. Payment can be made via credit card, bank transfer, or other online payment methods.

3.3. For payments made by credit card, card information is securely stored by PayTR or the virtual POS infrastructure of the contracted bank. Sosyohost does not, under any circumstances, store or access credit card information.

Article 4: Service Activation and Suspension

4.1. The service is automatically activated as soon as the payment is received in Sosyohost's account. 4.2. In the event that the Customer delays payment or violates the terms of this agreement, Sosyohost reserves the right to temporarily suspend or permanently terminate the service without prior notice.

Article 5: Cancellation and Refund Conditions

5.1. Hosting and Server Services: The Customer may cancel the service within 14 days of the initial purchase date without giving a reason and request a 100% refund. This right is not valid for renewal payments.

5.2. Domain and Software Services: There is no refund for domain registration services or ready-made/custom software services. Due to the nature of these services, refunds cannot be made after the transaction is completed.

Article 6: Customer Responsibilities and Legal Activities

6.1. The Customer agrees to use Sosyohost services in compliance with all applicable laws and international rules. 6.2. The Customer cannot engage in activities such as copyright infringement, spamming, phishing, distributing malicious software, or publishing illegal or unethical content. In case of such violations, Sosyohost has the right to immediately suspend the service and block the customer's account without prior notice. 6.3. All legal and criminal liability arising from such illegal activities rests exclusively with the Customer.

Article 7: Privacy Policy and Personal Data

7.1. The Customer declares that they accept the Personal Data and General Privacy Agreement, which is an inseparable part of this agreement. 7.2. Marketing, campaign, and informational email or SMS notifications will be sent with the customer's consent. The customer has the right to unsubscribe from these notifications at any time.

Article 8: Jurisdiction

8.1. The Istanbul Çağlayan Courthouse and Bailiff's Offices are authorized to resolve any disputes arising from this agreement.

Article 9: Corporate Information

• Company Title: Sosyohost Bilişim ve Teknoloji Hizmetleri Limited Şirketi

• Address: Mecidiyeköy Mah. Selahattin Pınar Aralığı Sk. Hüseyin Özer İş Merkezi No: 3 İç Kapı No: 8 Şişli/Istanbul

• Trade Registry No: 1035409

• Mersis No: 0775096963300001